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filler@godaddy.com
Signed in as:
filler@godaddy.com
GenAI will significantly enhance all aspects of the travel journey from planning, searching, monitoring, booking and assistance whilst travelling.
Any company selling travel products such as OTA's, distributors, FI's, airlines, loyalty programs, etc can easily embed our AI capabiltities as plugins into their channels using their selected travel suppliers and commercial agreements.
Even travel suppliers will be able to use our AI engine for their own direct to consumer channels.
Your supplier relationships, our AI engine, our plugins...an amazing customer experiences.
The following use cases are being progressively developed.
1. Search and book all travel and build complex trip itineraries:
All in one search and booking process including flights, accommodation, experiences, rental cars, transfers, restaurants...all using your commercial partner terms. Also create detailed trip itineraries, based on the users preferences and budget.
2. Business travellers spend and expense management:
Where card transaction data is integrated from your cobrand partner then our AI will enable business travellers to summarise and categorise their spend, atatch receipts and export for management approval.
3. Price Monitoring and Fare Prediction:
Implement AI processes to monitor airfare, hotel rates, and other travel-related costs in real-time. AI can predict price fluctuations and suggest optimal booking times to save money.
4. Sustainability and Eco-Friendly Travel:
Identify eco-friendly travel options, such as low-carbon transportation or eco-conscious accommodations.
5. Virtual Travel Assistant:
Implement AI chatbots to provide travel information, answer FAQs, offer language translation services.
6. Travel Document Management:
Assist travellers in managing travel documents, including uploading travel confirmation PDF's, passports, visas, etc. Create reminders re final dates to cancel or amend bookings, visa or passport expiry dates, etc.
7. Multilingual search:
Speak to text or enter a search in your native language and retrieve results irrespective of the content the language is published in.
8. Sentiment Analysis:
Analyse customer reviews and social media data using sentiment analysis to gauge customer satisfaction and identify areas for improvement.
9. Travel Insurance Recommendation:
Use AI to analyse customer profiles and trip details to recommend suitable travel insurance plans based on factors like destination, duration, and traveller health.
10. Destination Insights:
Provide travellers with up-to-date information on weather, local events, safety advisories, and cultural insights for their chosen destination.
11. Recommendation Engines for Ancillary Services:
Suggest additional services such as airport transfers, travel insurance, and guided tours based on customer preferences and trip details.
12. Post-Trip Surveys and Feedback Analysis:
Collect customer feedback through AI-driven surveys and analyse the data to enhance future travel offerings and customer experiences.
13. Accessible Travel Planning:
Help travellers with specific accessibility needs plan trips that cater to their requirements.
14. Travel Health and Safety Alerts:
Provide travellers with real-time health and safety alerts, including pandemic-related updates and local health advisories.
15. Personalised Home Pages:
AI plugins will deliver hyper personalised dynamic information to logged in users...summarising existing travel, visa requirements, advisories re their upcoming trip, promotions, etc.
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